Scheduling Assessment

    

Bringing a New Level of Service to IT Consulting

ProTech Professional Technical Services, Inc. Scheduling Assessment (SA) is a comprehensive assessment of the automated scheduling package(s), with emphasis on Global scheduling, automation and batch throughput.

The ProTech-SA will:

• Assess the performance of the batch scheduling environment Identify opportunities to implement automation and reduce manual processes Perform an analysis of scheduling techniques
• Prioritize the recommended improvement projects

The goals of the ProTech-SA are:

• Reduce manual processes Improve scheduling techniques
• Capitalize on all features and functions of the automated scheduling package

As part of the ProTech-SA, we examine the following areas in depth:

• Work Center usage Documentation Automation routines Variable usage, both Global and Local Security Change management Product interfaces System Configuration
• Abend Resolution

After the Data Collections phases, we perform an analysis of the scheduling environment. This gives us a comprehensive understanding of your scheduling batch cycle and the environment. We will use the assessment to identify recommendations for improvements.

Measurements and Findings Report

The ProTech-SA will result in three deliverables:

1. A final presentation summarizing the results of the assessment
2. A final written report describing our findings and conclusions
3. Recommendations

The final report will be organized into five sections:

• Executive Summary - A brief summary of the report Background - A description of the ProTech-SA methodology ProTech-SA - An assessment of the scheduling environment Workflow Analysis - A discussion of the opportunities for improvements identified during the assessment
• Summary of Recommendations - A summary of the recommendations stated or implied in the final report Recommended Implementation Plan

Once the ProTech-SA Findings and Recommendations are presented to your IT management, the ProTech-SA team will prepare a recommended implementation plan using the feedback and direction given to us by your IT management leaders. This plan will include high-level projects, time lines, resources, and cost estimates.

Last Update: November 12, 2009