Defining and Managing User Requirements

    

Summary:
Understanding and articulating business requirements for projects always has been the weakest link in systems development. Up to 67 percent of maintenance and 40 percent of development is wasted rework and creep attributable to inadequately defined business requirements. Too often projects proceed based on something other than what the business people really need; and development methodologies commonly focus mainly on the format for representing requirements. This interactive workshop also emphasizes how to discover content, why to build it and what it must do to produce value for the customer/user. Using a real case, participants practice discovering, understanding, and documenting clear and complete business requirements that can speed project delivery, reduce maintenance, and delight customers.

Duration:
2 Days/Lecture & Lab

Audience:
This course has been designed for systems and business managers, project leaders, analysts, programmer analysts, quality/testing professionals, auditors, and others responsible for assuring business requirements are defined adequately.

Topics:

• Requirements Role and Importance
• Discovering “Real” Requirements
• Data Gathering and Analysis
• Documentation Formats
• Getting More Clear and Complete
• Managing the Requirements

Prerequisites:
There are no prerequisites required for this course

Last Update: May 21, 2012