Managing for Superior Results I: The Fundamentals of Supervision

    

Summary:
This course introduces new managers and supervisors to the skills needed to lead their teams effectively and in addition to meet the expectations of senior management. Many new supervisors and managers achieve their success on the basis of their technical or operational merit but then need to achieve superior results through others. This training is designed to help you to make this important transition. The course is interactive and participative. The practical exercises are designed to help you to transfer the learning you gain during the course, back to the workplace.

Duration:
2 Days/Lecture & Lab

Audience:
This course is designed for those recently promoted or soon to be promoted into a supervisory or management role. Anyone currently in a management or supervisory role, who either needs a refresher course or who has had no formal training.

Topics:

• Identifying the causes of unsatisfactory performance
• Understanding leadership styles
• Coaching for improved work performance
• Delegation
• Interpersonal skills
• Dealing with problem behavior

Prerequisites:
There are no prerequisites required for this course.

Last Update: May 22, 2012