MOC 80289A What's New in Microsoft Dynamics CRM 2011

    

Summary:
This one-day instructor-led course, What's New in Microsoft Dynamics CRM 2011, provides students with the tools and information to help them better understand and identify the new and enhanced features of Microsoft Dynamics CRM 2011.

Duration:
1 Day/Lecture & Lab

Audience:
This course is intended for customers and partners, who want to learn the basic new features and functionality in Microsoft Dynamics CRM 2011. Training is recommended for anyone who plans to use, implement, maintain, customize, or support Microsoft Dynamics 2011. This course is also recommended for people who have a background in the use of previous versions of Microsoft Dynamics CRM.

Topics:

• Introduction
• Improvements to the Microsoft Dynamics CRM Application Modules and Productivity
• Customizing and Extending Microsoft Dynamics CRM 2011
• Administration, Configuration, and Installation
• Configuration and Settings

Prerequisites:
Students should have general knowledge of Microsoft Dynamics CRM 4.0.

Last Update: May 23, 2012