Welcome to ProTech.
Sign In
or
Create an Account
Course Search:
About Us
Software
Consulting
Training
Home
Training Introduction
Course Catalog & Schedule
Search Courses by Keyword
View Courses by Location
Browse Catalog by Topic
Recently Viewed Courses:
Oracle 11g Database Administration Lite
Browse Our Catalog:
IT Service Management & ITIL
Service Assurance Tools
Project & Portfolio Management
Communication & Business Skills
Business Analysis & Design
Software Testing & Tools
Java & Open-Source
.NET, Programming Languages and SharePoint
Databases & Business Intelligence
UNIX, Linux & Certified RedHat
Microsoft Infrastructure & OS
IBM Mainframe & Midrange
VMware, CompTIA, Networking & Security
Cisco Networking and Advanced Technologies
Communication & Business Skills
ProTech Home
»
Training
»
Course Catalog
»
Browse Catalog
» Communication & Business Skills
Supervisory & Management
Coaching for a High Performance Team
Delegation Skills for the Workplace
Making the Transition from Co-Worker to Boss
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: Managerial Leadership
Managing Individual Performance
Improving Supervisor Effectiveness
Constructive Criticism & Discipline Skills for Managers
Back to Top
Business Writing
Advanced Business Writing
Business Writing for Impact and Influence
Practical English Grammar Skills
Proofreading and Editing
Proposal and Report Writing
Writing Effective Briefing Notes
Back to Top
Professional & Personal Development
Conquering Stress and Anxiety through Mind/Body Awareness
Stress Management
Critical Thinking and Creative Problem-Solving
Improving Team Effectiveness
Effective Team Facilitation
Personal Effectiveness through Emotional Intelligence
Practical Time and Workload Management
Managing Conflict
Helping Technical People Become Better Mentors
Managing the Human Dynamics of Change & Transition
How to Stay Motivated in Challenging Times
Back to Top
Technical Writing
Writing Technical Information Effectively
Advanced Workshop for Technical Writers
Documenting Business and Technical Requirements
Writing Strategies for the Web
User Guides that Get Used
Proposals with the Competitive Edge
Conducting a Successful User Needs Analysis
Writing Technical Descriptions, Requirements & Procedures
Back to Top
Interpersonal & Communication Skills
Improving IT Service Response to Business Demands
Active Listening Skills
Assertiveness and Conflict Resolution
Dealing with Difficult People
Generations in the Workplace
Powerful Negotiation Skills
Using Positive Influencing Skills in the Workplace
Excellence in Customer Satisfaction
Telephone Skills for Superior Customer Satisfaction
Back to Top
Training Introduction
Course Catalog & Schedule
Confirmed Classes
Search Courses by Keyword
View Courses by Location
Browse Full Catalog (500+)
Delivery Options
Student Testimonials
Room Rentals
Quality Guarantee
Consulting Introduction
Automation Assessment Service
Automation Consulting
Automation Outsourcing
Operations Processing Assessment
Performance & Availability
Scheduling Assessment
Scheduling Conversion
ESM&A Listserver
Software Introduction
Free Downloads
About Us
Partners
News
Careers
Events
Just for Fun
Contact Us