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Summary:
This accelerated class covers configuring and administrating a Cisco Unified Communications Manager solution in both single and multi-site environments. This course focuses on Cisco Unified Communications Manager Release, administering and managing services and users. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element (IP to IP Gateway), and configuration of Cisco Unified Communications Manager Express (CUCME) as a Survivable Remote Site Telephony (SRST) site, and mobility features. This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration to an existing Cisco Unity voice-mail system, and numerous user telephone features. It also includes lab activities in which you will apply a dial plan for a multi-site environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) due to low bandwidth availability. Labs also cover Cisco Unified Communications Manager Device Mobility, Extension Mobility, and Unified Mobility.
Duration:
5 Days/Lecture & Lab
Audience:
This course is intended for the following audience:-Network designers, administrators, engineers, managers and support staff responsible for maintaining and configuring a voice and data network which includes the Cisco Unified Communications Manager solution and/or require a fundamental understanding of the issues and solutions related to implementation of the Cisco Unified Communications Manager. -Engineers who have one or more years of direct full time hands on experience with this or any previous version of Cisco Call Manager or Unified Communications Manager and voice gateways. -Employees of a Cisco Channel Reseller Partner to build upon existing skills on Cisco Unified Communications Manager
Topics:
Prerequisites:
As an advanced accelerated course, the prerequisites are not optional. To participate in this accelerated advanced course, it is required that you have the following prerequisite skills and knowledge:-Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing -Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP -Fundamental knowledge of converged voice and data networks -Working knowledge of MGCP, session initiation protocol (SIP), and H.323, as well as their implementation on Cisco IOS gateways -Recommended pre-requisite training -CCNA Certification-QOS 2.2-CVOICE 5.0-GWGK v2.0 or CVOICE 6.0
Last Update: February 9, 2012