Improving Supervisor Effectiveness

    

Summary:
This course is designed to improve the effectiveness of new or seasoned supervisors. This course employs a wide variety of training techniques, from lecture to role-playing, with a strong emphasis on case studies and experimental exercises.

Duration:
3 Days/Lecture & Workshop

Audience:
This course is intended for supervisors as well as for more senior managers.

Topics:

• Supervisor roles and responsibilities
• Effective communication
• Managing conflict
• Effective teams
• Leadership
• Action planning and follow-up

Prerequisites:
There are no prerequisites for this course.

Last Update: February 9, 2012