IT Service Management & ITIL | |||
ITIL v3 Continual Service Improvement Lifecycle (CSI) | |||
| 05/04 - 05/06 | Framingham, MA | Register | |
ITIL v3 Foundation Course | |||
| 10/11 - 10/14 | Framingham, MA | Register | |
| 11/29 - 12/02 | Framingham, MA | Register | |
| 02/07 - 02/10 | Framingham, MA | Register | |
| 05/09 - 05/12 | Framingham, MA | Register | |
| 08/08 - 08/11 | Framingham, MA | Register | |
| 11/07 - 11/10 | Framingham, MA | Register | |
ITIL v3 Release, Control and Validation Capability (RCV) | |||
| 09/27 - 10/01 | Framingham, MA | Register | |
ITIL v3 Service Offerings and Agreements Capability (SOA) | |||
| 10/04 - 10/08 | Framingham, MA | Register | |
ITIL® v3 Planning, Protection and Optimization Capability (PPO) | |||
| 09/20 - 09/24 | Framingham, MA | Register | |
Software Testing & Tools | |||
ITIL v3 Operation Support and Analysis Capability (OSA) | |||
| 01/10 - 01/14 | Framingham, MA | Register | |